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Collaboration Efficiency

Definition: Evaluating the community's collaboration quality and response efficiency, reflecting the community's collaboration maturity and service level.

Assessment Model

Response Timeliness

MetricURLThresholdWeight
Issue Unresponsive Rate/api/v3/response_timeliness/issue_unresponsive_rate1 ratio0.17
Issue First Response Time/api/v3/response_timeliness/issue_first_reponse15 days0.17
Issue Processing Time/api/v3/response_timeliness/issue_open_time60 days0.17
PR Unresponsive Rate/api/v3/response_timeliness/pr_unresponsive_rate1 ratio0.17
PR First Response Time/api/v3/response_timeliness/pr_time_to_first_response15 days0.17
PR Processing Time/api/v3/response_timeliness/pr_open_time30 days0.17

Collaboration Development Quality

MetricURLThresholdWeight
PR Merge Rate/api/v3/collaboration_quality/pr_merge_rate10.17
PR/Issue Link Rate/api/v3/collaboration_quality/pr_issue_link_rate1 ratio0.17
PR Review Participation Rate/api/v3/collaboration_quality/pr_review_participation_rate1 ratio0.17
Merge Collaboration Rate/api/v3/collaboration_quality/pr_non_author_merge_rate1 ratio0.17
PR Average Interactions/api/v3/collaboration_quality/pr_average_interactions10.17
Tiered Code Review Time/api/v3/collaboration_quality/pr_review_time_by_size10 days0.17

Metrics in Assessment Model

Response Timeliness

The response timeliness model focuses on the community's response speed to Issues and PRs, reflecting the community's service level and communication efficiency.

Issue Unresponsive Rate

  • Definition: The proportion of Issues without any response to the total number of Issues during the statistical period.
  • Weight: 17%
  • Threshold: 1 ratio (100%)

The Issue unresponsive rate reflects the community's attention to user problems. Unresponsive Issues make users feel ignored, affecting user experience and community reputation. Reducing the unresponsive rate is an important goal for improving community service quality.

Issue First Response Time

  • Definition: The average time for new Issues to receive their first response during the statistical period.
  • Weight: 17%
  • Threshold: 15 days

Issue first response time is a key indicator of community response speed. A quick first response can bring a good experience to users and enhance their trust in the community. This metric reflects the community's communication efficiency and service awareness.

Issue Processing Time

  • Definition: The average time for Issues from creation to closure during the statistical period.
  • Weight: 17%
  • Threshold: 60 days

Issue processing time reflects the community's efficiency in solving problems. A shorter processing time indicates that the community can quickly solve user problems and improve user satisfaction. However, it should be noted that processing times for different types of Issues may vary significantly and require classification analysis.

PR Unresponsive Rate

  • Definition: The proportion of PRs without any response to the total number of PRs during the statistical period.
  • Weight: 17%
  • Threshold: 1 ratio (100%)

The PR unresponsive rate reflects the community's attention to code contributions. Unresponsive PRs can make contributors feel frustrated, affecting contributor enthusiasm and retention. Reducing the PR unresponsive rate is an important measure for maintaining good contributor relationships.

PR First Response Time

  • Definition: The average time for new PRs to receive their first response during the statistical period.
  • Weight: 17%
  • Threshold: 15 days

PR first response time is a key indicator of the community's response speed to code contributions. A quick first response can bring a good experience to contributors and enhance their trust in the community. This metric reflects the community's collaboration efficiency and contributor support quality.

PR Processing Time

  • Definition: The average time for PRs from creation to merge or closure during the statistical period.
  • Weight: 17%
  • Threshold: 30 days

PR processing time reflects the community's efficiency in handling code contributions. A shorter processing time can reduce contributor waiting time and lower the risk of merge conflicts. This metric is an important indicator for evaluating community collaboration efficiency.

Collaboration Development Quality

The collaboration development quality model focuses on the community's code review and collaboration process quality, reflecting the community's development maturity.

PR Merge Rate

  • Definition: The proportion of successfully merged PRs to the total number of PRs during the statistical period.
  • Weight: 17%
  • Threshold: 1 (100%)

The PR merge rate reflects the community's acceptance of code contributions. A higher merge rate indicates that the community actively accepts external contributions, but attention should also be paid to code quality control. This metric can reflect the community's openness and contributor friendliness.

  • Definition: The proportion of PRs linked to Issues to the total number of PRs during the statistical period.
  • Weight: 17%
  • Threshold: 1 ratio (100%)

The PR/Issue link rate reflects the community's collaboration standardization. Linking Issues can help understand the background and purpose of code changes, improving code review efficiency. This metric reflects the community's collaboration maturity and process standardization.

PR Review Participation Rate

  • Definition: The proportion of reviewed PRs to the total number of PRs during the statistical period.
  • Weight: 17%
  • Threshold: 1 ratio (100%)

The PR review participation rate reflects the community's code review culture. Reviewed PRs can ensure code quality and reduce defects and security risks. This metric reflects the community's emphasis on code quality.

Merge Collaboration Rate

  • Definition: The proportion of PRs merged by non-authors to the total number of merged PRs during the statistical period.
  • Weight: 17%
  • Threshold: 1 ratio (100%)

The merge collaboration rate reflects the community's collaboration security. Having non-authors merge PRs can prevent permission abuse and ensure the effectiveness of code review. This metric reflects the community's governance maturity and security awareness.

PR Average Interactions

  • Definition: The average number of comments, reviews, and other interactions per PR during the statistical period.
  • Weight: 17%
  • Threshold: 1

PR average interactions reflect the community's collaboration depth. More interactions indicate that the community has fully discussed and reviewed code changes, helping to improve code quality. This metric can reflect the community's collaboration atmosphere and technical exchange depth.

Tiered Code Review Time

  • Definition: The average review time for PRs of different sizes during the statistical period.
  • Weight: 17%
  • Threshold: 10 days

Tiered code review time reflects the community's review efficiency. Tiered review based on PR size can optimize review resource allocation and improve review efficiency. This metric reflects the maturity of the community's review process.

Assessment Model Algorithm

Weight

The weights of each metric are equally distributed.

Response Timeliness

6 metrics are equally distributed, with each metric having a weight of approximately 16.67%.

Collaboration Development Quality

6 metrics are equally distributed, with each metric having a weight of approximately 16.67%.

Threshold

The thresholds we selected are based on big data observations of different types of open source projects.

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